How secure is my transaction with you?
We at Darling Pet Boutique understand that shoppers are very concerned with the security of their transactions. Our site is protected by 128/256 bit Secure Socket Layers (SSL) technology to encrypt your login, credit card number, name and address for decoding only by DarlingPetBoutique.com. We do not store credit card numbers after successful transaction processing and verification.
To ensure that your connection is secure, look at either the bottom status bar of your browser window, or to the right of your top address bar. An unbroken key or a closed lock (varies by browser) indicates that SSL is active.
We have the same concerns when shopping at other online stores, so we take customer security very seriously. If you have any questions or concerns, please feel free to
send us an email
When is my card charged?
Your card is charged when you place your order. It will then ship usually within the next 7 days.
How do I measure my pet for clothing?
Please refer to the following link for sizing guidelines:
What are your accepted payment methods?
We accept credit cards with the Visa, MasterCard, Discover and American Express logo.
What are your policies?
If you wish to see our Privacy, Shipping and Return, and Terms of Use policies, see the links below, or simply check the Information box on the left.
Do you charge sales tax?
Only orders from the state of Nevada are charged sales tax.
If I give you my e-mail address, will I get spam mail?
Darling Pet Boutique is very serious about protecting your privacy. We will never sell your information to a 3rd party. We are online shoppers & pet owners like you and understand how frustrating unwanted emails become. We will only use your e-mail address to contact you about your account. An automatic email is generated when you create an account and after you place an order. If you’re signed up for our newsletter, you may receive periodic emails directly from us about Darling Pet Boutique. You can always unsubscribe to our Pet Newsletter at any time by clicking on the “Newsletter Unsubscribe” link in the Information Box to the left.
Attention AOL users:
We kindly ask that AOL users frequently check their SPAM folder or turn off their SPAM filter, as AOL will often filter our emails to that folder. You may also use an alternate email address to ensure that you will see our responses or notifications.
Why is my purchase on backorder?
Because of the nature of our business, an item purchased may be on backorder from the designer and, while rare, it is possible that we might not be notified of the inventory levels at the time of your purchase. As soon as we are notified that an item purchased is on backorder, you will be notified via e-mail of an approximate shipping date and will be given the option to wait or cancel your order. If you decide to cancel your order, a refund for the full purchase price plus any applicable shipping charges will be processed within 24 hours.
Do you sell wholesale?
No, Darling Pet Boutique does not sell wholesale.
Do you have a catalog?
No at this time we do not. However, we will be working on one this year.
Fashionable, Fun Collars & Clothing
